Shipping Policy
Shipping Locations
We ship Canada-wide directly from our Toronto facility.
Courier
All standard shipments are handled by Sendle and include tracking.
Delivery Times
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Canada: 2–4 business days
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US: 4–6 business days
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Rural or remote areas: delivery may take slightly longer
Shipping Rates
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Flat rate: $7.99 Canada-wide, $18 for US-wide
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Free standard shipping on orders over $100
Packaging
Every order is packed in plain, unbranded packaging. There is no mention of contents or our store name on the parcel—your privacy is always protected.
Order Processing
Orders are processed within 1–2 business days. A tracking link will be sent to your email once your package ships.
No Returns Policy
For hygienic reasons and the intimate nature of our products, we do not accept returns or exchanges. Please refer to the [Size Guide] or contact us before ordering if you need assistance.